FAQ

Purchase, Order, Return

• How do I request to place an order online?
• How do I place an order online?
• Is there a way to purchase reagents?

When using reagents

• How do I improve the shelf life of the product?
• What temperature should I store my product at?
• There are several standards (grades) with the same product name (compound), but how is it different?

Products

• When is the date of manufacture?
• Can the products be used for medical products, food or household goods?
• Can the products be used on humans?

Documents

• Where can I get an SDS for my product?
• Where can I get a Certificate of Analysis (CoA) for my product?

Membership

• How do I save my favorite items?
• How do I change or reset my password?
• Membership Benefits of Laboratory Chemicals site

Disposal

• I need further information about the collection and recycling of products container.
• I need further information about the disposal of products.

Research Tools

• I need further information about the water which can be used for experiments.
• How to calculate the concentration of a solution.
• I need further information about the measuring unit for viscosity.

Other inquiries

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