FAQ

Purchase, Order, Return

QDo I need to prepay?

A
No. We will send an invoice once the shipment is delivered.

QWhat is a PO number?

A
Many organizations give a PO number to each order that is sent to us. In turn, we will include the P...

QCan I place the order offline?

A
Yes. Please contact us through the inquiry form or phone. We can accept only the Purchasing Order (P...

QHow do I request to place an order online?

A
Effective October 1, 2024, FUJIFILM Irvine Scientific took over US sales responsibilities from three...

QHow do I place an order online?

A
FUJIFILM Irvine Scientific took over US sales responsibilities from three divisions within the FUJIF...

QIs there a way to purchase reagents?

A
FUJIFILM Wako has extensive sales channels and work together with local distributers. Please check o...